Estate Operations Manager
(Wine Jobs:
Management & Administration)
Full Time
Twyford, Berkshire,
England
Stanlake Park is a busy working wine estate combining vineyards and wine production with a Wine Bar, +10,000 annual guests for tours and tastings, more than 120 weddings and events each year, and growing guest accommodation.
We’re looking for an experienced, practical and exceptionally observant Estate Operations Manager to take ownership of the day-to-day hospitality operational standards of the estate.
This is a senior, hands-on role with oversight across our wedding and event venues, Wine Bar, accommodation, cleaning, maintenance, stock, grounds and contractors.
What You’ll Be Responsible For
- Maintaining excellent operational and presentation standards across the estate.
- Supervising operational managers and teams, setting clear standards and addressing issues promptly.
- Overseeing the operational readiness of weddings and private events
- Maintaining oversight of Wine Bar operations, including presentation, facilities, equipment, stock and staffing.
- Overseeing guest accommodation and housekeeping standards.
- Coordinating stock and supplies across departments, anticipating requirements and avoiding shortages or duplication.
- Identifying maintenance requirements across buildings, furniture, equipment, appliances and grounds, and ensuring they are resolved.
- Overseeing cleaners, caretaker, gardener and external contractors and following work through to completion.
- Acting as the first senior point of contact for operational issues that cannot be resolved by the manager or team on duty.
- Identifying recurring problems and working with the Deputy General Manager to improve processes, procedures and ways of working.
About You
You’ll have substantial operational management experience and be comfortable taking responsibility for a busy environment without requiring constant direction.
We’re looking for someone with:
- At least 5 years’ relevant experience in operations management or a senior operational supervisory role (essential).
- Proven experience supervising people and coordinating multiple operational functions.
- Exceptional attention to detail and situational awareness.
- A highly proactive approach - you see what needs doing and act without waiting to be asked.
- Good practical understanding of buildings, equipment and routine maintenance.
- Strong organisation and the ability to prioritise competing demands.
- A confident, credible and personable management style - approachable and able to build good relationships, while maintaining authority.
- The confidence to challenge poor standards calmly and constructively.
- Commercial awareness and sensible decision-making around costs.
- Good general IT skills.
- A full UK driving licence.
This is a full-time role within a seven-day hospitality and events operation, so flexibility is essential.
What We Offer
- £38,000-£42,000 per annum, depending on experience.
- Permanent, full-time position.
- Paid holidays and pension.
- 20% staff discount on wine and food.
- Free on-site parking.
- Uniform provided.
- A newly created senior role with genuine operational authority.
- Considerable independence, working closely with the Deputy General Manager and wider management team.
- A varied working environment across vineyards, historic buildings, hospitality spaces, event venues and accommodation.
- The opportunity to shape and improve how the estate operates as the business continues to grow.
- WSET qualifications and wine training (if of interest)
- Start: ASAP
How to Apply
Please email your CV and a short covering note to [email protected].
