Concessions & Trade Sales Manager (Wine Jobs: Sales & Marketing)

Full Time

  Laithwaite's Wine

  Theale, England

Overall Job Purpose

  • To maintain the smooth running of all operational aspects of the concessions, first point of call for all concessions operational issues.
  • To establish year on year sales growth in existing sites and support the
  • Head of Corporate & NBD for concession expansion.
  • To develop new and existing wholesale accounts.
  • Lead and support all Concessions staff ensuring that all sites are exceeding all company requirements and delivering exceptional customer service.
  • Carry out contractual concession visits (this will include occasional weekend working) and wholesale visits where appropriate 

Key Responsibilities 

  • Providing managerial and operational support to the Concession team as well as supporting the manned and unmanned concessions within the Direct wines portfolio.
  • Develop and grow new and existing wholesale accounts.
  • Manage and maintain new and existing relationships with key stakeholders within the Direct Wines group as well as with external clients.
  • Financial management and preparation of the full concession sales/margin/net profit budget
  • Monthly/Quarterly/Annual Financial & Activity Presentations to key stakeholders (at board and director level)
  • Project managing new site installations (and fitting where required) for both Concessions and Trade / wholesale locations.
  • Production of Daily reporting and maintained of reporting files
  • Facilitate initial leads (made by the Retail Trade Manager) and work through to completion – to include both Trade and Wholesale.
  • Bi-annual marketing concession specific promotional calendars
  • Leading from the front, provide inspirational leadership and set the example for others to work by. Responsible for coaching and development to flourish to build a high performing team.
  • Awareness of the company’s overall direction, mid / short and longterm, fully understanding the involvement and importance of Retail within the vision.



  • Educated to GCSE Level or above 

IT skills

  • Microsoft Word, Advanced Excel and Outlook Desirable • Degree level



  • Retail Management
  • Recognised commercial sales experience
  • Full clean UK driving licence
  • Advanced excel skills
  • People Management 


  • Administration experience
  • Knowledge of On-Trade
  • Board/Director level communication
  • Annual budgeting

Personal Qualities and Skills

  • Excellent communicative and influencing skills
  • Customer focused, results driven
  • Maintaining a hands-on element even in a position of seniority.
  • Provides excellent customer service and takes responsibility for own actions and those of your team
  • Constantly strives for high standards and consistently achieves them.
  • Ability to make an immediate and positive impact with all people you are in contact with.
  • Able to work under pressure, multi tasking and able to prioritise a heavy workload.
  • Ability to work independently as well as a team
  • The ability to interpret financial information and communicate this to all levels of the business.
  • Able to travel to Concession / Wholesale sites across the UK
  • Flexible with their working hours

Closing Date: 31 July 2018

How To Apply

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