Supplier Coordinator (French Speaking) (Wine Jobs: Management & Administration)

Full Time

  Liv-ex (http://www.liv-ex.com/)

  Southwark, London, England

Supplier Coordinator (French Speaking)

Office Based

Location: Southwark, London SE1

Competitive Salary plus Company performance-related bonus, healthcare insurance & wellbeing benefits

Exciting opportunity for a French speaking, self-motivated & confident Supplier Coordinator with effective communication skills and a strong problem-solving ability.

About us

Liv-ex is the global marketplace for the wine trade, with over 560 members worldwide. We offer B2B services that span trading, data, logistics and technology to a diverse group of wine businesses – from ambitious start-ups to established merchants.

Our goal is to make fine wine trading more transparent, efficient and safe for the benefit of our members and the market as a whole. We are hard-working, committed yet informal, energetic and action oriented.

Founded in 2000, Liv-ex has grown to serve a growing number of merchant members with a broadening range of services. We help clients and other stakeholders to better understand the fine wine market and identify opportunities to profit.

Summary Purpose

We are looking for an highly organised Supplier Coordinator to work closely with the Operations Manager to improve our overall supplier on time performance. You will manage our suppliers to ensure trades are delivered on time and help put solutions in place to resolve any problems that may occur for the buyer. Excellent attention to detail is a must as well as the confidence to speak to external customers, engaging in difficult conversations if required.

Role Responsibilities

  • Contribute to the achievement of the company's business objectives by supporting the Operations Manager in ensuring suppliers comply with Liv-ex’s delivery SLA’s
  • Work with suppliers on the timely delivery of trades
  • Request and record feedback for late trades keeping buyers updated and well informed
  • Create and analyse reports regarding on time compliance, identifying any trends and areas of improvement 
  • Resolve any issues caused by failure to deliver on time, ensuring buyer requirements are satisfied
  • Liaise with finance and sales regarding members consistently underperforming against Liv-ex’s delivery on time SLA’s
  • Work with the Operations Manager on action plans to improve supplier performance

Knowledge, Skills & Experience

  • Degree educated, achieved 2.1 or above
  • Excellent attention to detail
  • Strong problem-solving ability
  • Ability to communicate effectively with external customers and engage in difficult conversations
  • Verbal and written French and / or Italian language capability
  • WSET qualifications advantageous
  • Proficient in the use of IT systems, including Microsoft Office Suite

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