CWM Wine Advisor (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Cambridge Wine Merchants (

  Multi Sites - Bridge Street, Cherry Hinton, Kings Parade, England

A Wine Advisor is expected to generate sales by providing customer service. Every customer needs to feel welcome. Greeting customers, attending to their needs and building a loyal customer base are some of the duties of a Wine Advisor. You are expected to be aware of any promotional offers and encourage the customer to take advantage of discounts on the products promoted by CWM. You are also expected to be aware of the stock available in the shop and arrange the replenishment of sold merchandise. In the case of the Bridge Street and Cherry Hinton Road branches you will be expected to service the wine bar facility, serving wine and food to our customers, giving them the level of service that they would expect at CWM. As the wine bar offering is becoming more important to the CWM business model staff will be expected to have to work late shifts which may not finish until after

midnight in certain instances. 

1. Maximise sales to our customers.
2. Maintain high retail standards.
3. Learn and follow company procedures.
4. Communicate ideas, problems, concerns and potential solutions to your manager.
5. Understand the role and duties of the designated licensed premises supervisor, especially refusal to serve.
6. Know the Health, Safety, Security and Emergency policies.
7. Conduct stock takes as requested.
8. Expand your knowledge of and interest in wines, spirits and beers by
attending CWM tutored wine tastings, and developing knowledge in your own
9. Attend regular performance reviews with your manager.

A Wine Advisor is responsible for maintaining outstanding customer service as per Company standards, generating sales, merchandising, and safeguarding company assets.

Immediate start – Great rates of pay.

Experience in a customer focused environment preferred.

WSET level 2 or above required.

Various shift patterns available but evenings, weekends and bank holidays expected.

How To Apply

Clive Pawsey
07934 298879

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