Marylebone Store Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Philglas & Swiggot

  Marylebone, England


Philglas & Swiggot is looking to recruit an experienced full-time Store Manager with a strong background in premium wine retail to run its Marylebone store.  

We are currently looking to expand our product and services offering at our Marylebone Store with a view to increasing corporate sales, direct private client sales and introducing an on-trade element, so we are looking for someone with ideas and experience in these areas that can have a central role in developing them.  This is an exciting opportunity for a pro-active and driven candidate with a focus on the many small details that go into retail sales success.

The successful candidate will be a self-starter with strong initiative with a desire to help grow the Marylebone store as part of a dynamic team. You will also have excellent fine wine knowledge and extensive experience working in the London retail or on-trade environment. You will have the opportunity to work with an experienced and talented team with access to some of the world’s best wines and discerning customers. 


  • Ensure the store achieves its monthly sales targets and inventory levels.
  • Maximise sales revenue through customer focus, up-selling, telephone-sales, email sales, wine club case sales and events.
  • Exceed customer expectations through ascertaining their needs using open questions, their purchase history, building relationships, offering tastings and actively listening.
  • Ensuring the store environment is always of the highest standard presentation standard.
  • Develop relationships with the other retailers on New Quebec St to ensure the store is at the forefront of people’s minds in the area.
  • Work as part of a team to create a positive and motivated atmosphere.
  • Generate purchase orders in conjunction with the Operations Manager to optimize the stock levels and range.
  • Receiving deliveries, storing and replenishing stock and delivering customers’ orders to their homes or offices nearby.
  • Answer and manage emails and calls from existing retail and corporate customers
  • Provide a strong level of communication and escalating all potential issues when appropriate
  • Develop a comprehensive understanding of our product range and service offering and pass this onto the Assistant Sales Manager.
  • Ability to work flexible hours both during the day and on weekends, and overtime on occasions as required. 


  • WSET Level 3 or equivalent experience and knowledge 
  • Experience managing a wine retail store and/or wine bar of > £500,000 annual turnover
  • Comprehensive IT skills: Microsoft Word, Excel and Online

Personal Qualities:

  • Excellent communication skills and a proven ability to influence and sell
  • Exceptional levels of customers service
  • Passion for and willingness to learn about wine
  • Self-starter with an ability to attain targets and overcome all realistic objectives
  • Takes responsibility for own actions
  • Constantly strives for high standards and consistently achieves them
  • Ability to work on their own and within a small team
  • Punctual and dedicated


The Marylebone Sales Manager role will be offered on a permanent full-time basis with an initial 3-month probation period.

The annual remuneration will be competitively matched with commensurate experience. A company bonus structure will also apply.

How To Apply

Wine & Restaurant Jobs in the UK. Looking for a job or hiring new employees in the wine & restaurant industries? Wine Jobs England - The job site for wine & hospitality employment throughout the United Kingdom. Find job ads for careers in the wine industry, from winemaking to wine sales jobs.

Wine & Restaurant Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your restaurant and wine industry job openings on

Job Seekers - Looking for a job in the wine & restaurant industries? Employers are always looking for talented, energetic people. Find jobs in restaurant and wine including winery jobs, wine sales reps, winemakers, Sommelier jobs, chef jobs, management jobs and more. Sign up for our free email alert service when new Wine & Restaurant jobs are posted we'll send you an email.