Sales Coordinator (Wine Jobs: Sales & Marketing)

  Christie's

  London, England

• Answer and screen incoming telephone calls
• Liaise with clients as needed for all consignment related information, details, and issues
• Manage seller agreement and stock order creation and check for accuracy. Dispatch including gathering all compliance documents from clients
• Manage and track status of consignment paperwork to ensure compliance requirements are met and required records are maintained
• Manage inbound shipping requests, including client approvals and scheduling
• Proactively track receipt of property and follow-up on open issues and missing items with the Inventory team
• Manage and track client charges including all requests for creation through central support group and regular review of system data to ensure accurate reporting
• Manage and track all items details to ensure sale and catalogue deadlines are met and all compliance met
• Organise regular Sale Update Meetings with Specialists and Operations
• Coordinate catalogue production process including cataloguing, photography, lotting up and copyright status and monitor and enforce all relevant deadlines; act as main point of contact and liaison with photography studio, production teams and Specialists
• Act as liaison to Business Intelligence, Events and Operations for wine tastings and other client events. Help with set up, prepare relevant assets and be available to attend as required
• Preparation of meetings including room bookings, video conference & conference call facilities and catering
• Manage reserve amendments and ensure relevant pre-sale documentation is sent to client
• Manage sale activities including photo requests and bids
• Telephone bidding in all Luxury sales as required
• Be available to travel to Geneva as required
• Prepare information for handoff to Post Sale Service Team
• Collate Actions for unsold items from specialists and action in JDE
• Answer post sale enquiries with sellers and manage post sale communication with sellers for held lots
• Manage meetings and travel arrangements for regular consultants. 
• Provide support in creating appraisals, proposals and pitches when required
• Create purchase orders and sundry invoices, as required

• Exceptional client service skills including strong verbal and written communication skills
• Strong Project management skills including ability to multi-task, prioritize and manage multiple processes
• Strong attention to detail and follow-up skills
• Excellent communication and interpersonal skills, including superior written and spoken communication.
• Ability to work collaboratively across multiple groups and sites
• Ability to remain calm in stressful situations
• Ability to creatively problem solves
• Ability to work independently and as part of a team
• Strong knowledge of JDE, COS and Media Library preferred
• Strong knowledge of Excel and Outlook
• Fluency in English; proficiency in French preferred but not essential

Closing date: 25th March 2018

How To Apply