Sales Coordinator (Wine Jobs: Sales & Marketing)

Full Time


  London, England

The primary function of this role is to act as the project manager for the execution of Wine sales in London and in Geneva by monitoring and tracking all activities and elements related to incoming property.  The Sale Coordinator manages the catalogue production process, all sale related deadlines and manages client paperwork and charges and ensure they are accurately reflected in Christie's systems.  The sale coordinator also acts as client liaison when appropriate to gather or dispatch consignment and property related information.
ESSENTIAL JOB FUNCTIONS (Duties include but are not limited to the following): 
  • Answer and screen incoming telephone calls
  • Liaise with clients as needed for all consignment related information, details, and issues
  • Manage seller agreement and stock order creation and check for accuracy. Dispatch including gathering all compliance documents from clients
  • Manage and track status of consignment paperwork to ensure compliance requirements are met and required records are maintained
  • Manage inbound shipping requests, including client approvals and scheduling
  • Proactively track receipt of property and follow-up on open issues and missing items with the Inventory team
  • Manage and track client charges including all requests for creation through central support group and regular review of system data to ensure accurate reporting
  • Manage and track all items details to ensure sale and catalogue deadlines are met and all compliance met
  • Organise regular Sale Update Meetings with Specialists and Operations
  • Coordinate catalogue production process including cataloguing, photography, lotting up and copyright status and monitor and enforce all relevant deadlines; act as main point of contact and liaison with photography studio, production teams and Specialists
  • Act as liaison to Business Intelligence, Events and Operations for wine tastings and other client events. Help with set up, prepare relevant assets and be available to attend as required
  • Preparation of meetings including room bookings, video conference & conference call facilities and catering
  • Manage reserve amendments and ensure relevant pre-sale documentation is sent to client
  • Manage sale activities including photo requests and bids
  • Telephone bidding in all Luxury sales as required
  • Be available to travel to Geneva as required
  • Prepare information for handoff to Post Sale Service Team
  • Collate Actions for unsold items from specialists and action in JDE
  • Answer post sale enquiries with sellers and manage post sale communication with sellers for held lots
  • Manage meetings and travel arrangements for regular consultants. 
  • Provide support in creating appraisals, proposals and pitches when required
  • Create purchase orders and sundry invoices, as required
  • Exceptional client service skills including strong verbal and written communication skills
  • Strong Project management skills including ability to multi-task, prioritize and manage multiple processes
  • Strong attention to detail and follow-up skills
  • Excellent communication and interpersonal skills, including superior written and spoken communication.
  • Ability to work collaboratively across multiple groups and sites
  • Ability to remain calm in stressful situations
  • Ability to creatively problem solves
  • Ability to work independently and as part of a team
  • Strong knowledge of JDE, COS and Media Library preferred
  • Strong knowledge of Excel and Outlook
  • Fluency in English; proficiency in French preferred but not essential

Closing date: 25th March 2018

How To Apply

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