Bar Manager - GONG (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Shangri-La Hotels

  London, England

We have an amazing opportunity for a Bar Manager to join our team in Gong.  Responsible for the overall administration and operations of the Department. To maximize profit, maintain food / beverage / service quality and ensure customer satisfaction. To ensure that guest service levels are in line with food and beverage brand standards.

To direct, implement and maintain a service and leadership philosophy which serves as a guide to all staff members. To create and continuously drive to create a beverage programme in line with our position as a 5* luxury hotel. To encourage all bar staff to compete in worldwide competitions to increase knowledge and attention to our beverage programme.

Delegation of duties and responsibilities to assistant bar manager is necessary in order to ensure that all phases of F&B service in areas under manager’s control are functioning. It should be noted that Service Manager can be designated in charge of any area at any time and therefore must have a full and comprehensive working knowledge of all areas within the Food and Beverage Division. 

The attached key areas, responsibilities and activities reflect the items considered necessary to describe the principal functions of the job identified and shall not be constructed as a detailed description of all the work requirements that may be inherent in the job.

To be accountable in the delivery of the Shangri-La experience behaviours across the respective department and hotel and to ensure that the behaviours are followed through by our colleagues.

Who are we?

Shangri-La Hotel, At The Shard, London is the first elevated luxury hotel in the city. It offers 202 guestrooms and suites – located throughout levels 34 & 52 of The Shard, Western Europe’s tallest building. With unparalleled views across London, the hotel features a number of signature dining venues & three river-facing event spaces. Level 52 is home to 24-hour gym, Western Europe’s highest infinity pool & bar. Located in London's most historic area, the hotel is nearby the financial hubs of the City and Canary Wharf as well as key tourist attractions such as Tate Modern, the Tower of London, St. Paul’s Cathedral, Shakespeare's Globe and Borough Market.

What we are looking for?

  • We are looking for someone with a pleasant & welcoming manner.
  • Excellent knowledge of food and beverage systems.
  • Additional languages.
  • Experience in a luxury 5* hotel.
  • Flexible & adaptable to different working conditions.

You will:

  • Immaculate appearance.
  • Excellent understanding about Wines, Spirits & Cocktails.
  • Oral & written fluency in English.
  • Relevant experience within a similar environment.
  • Be motivated & a self-starter.
  • Have a positive attitude.
  • Commitment to our values and beliefs.
  • Financial acumen.

What’s in it for you?

In addition to a competitive compensation package, we believe that with the right attitude, anything is possible at Shangri-La Hotels & Resorts . We are committed to investing heavily in your development and helping you grow a long-term career with Shangri-La Hotels & Resorts.

Our aim is always to keep and reward the very best. So, each year we fill most of the company’s management positions via internal promotions and transfers and with over 50 projects in development around the world, the opportunities are endless.

  • Free meals on duty and laundering of your suited uniform.
  • Pension contribution.
  • Shangri-La staff rates at our luxury properties worldwide.
  • Regular social celebrations.
  • Discount in our F&B outlets.
  • Shard card and deal card (Discounts at a variety of local businesses)
  • Cycle to work
  • Childcare vouchers
  • Many others….

Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.

How To Apply

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