Bartender (Wine Jobs: Wine Retail & Sommelier)

A Bartender with TwoRuba Bar Hilton Hotels and Resorts is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

What will I be doing?

As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner

• Mix and garnish beverages according to recipe and portion control standards

• Present and serve beverages to guests

• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations

• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers

• Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce

• Cut, store and ensure product quality of all beverage-related perishables

• Respond professionally to inebriated guests, as needed

What are we looking for?

A Bartender serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Customer Service experience in supervisory or above capacity

• A warm personality, attentive and smartly presentable

• Ability to listen and respond to demanding Guest needs

• Excellent leadership, interpersonal and communication skills

• Accountable and resilient

• Committed to delivering high levels of customer service

• Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in similar role

• Passion for delivering exceptional levels of guest service

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Conrad Hotels & Resorts --- where you’ll enjoy the luxury of being yourself. A high-profile destination More than doubling the number of Conrad properties by 2014 Conrad Hotels & Resorts celebrates 25 years of success in the hospitality industry.