Collection Management and Trading Advisor (Wine Jobs: Sales & Marketing)

  Wine Owners (http://www.wineowners.com)

  London EC1, England

A role with a difference

 

Imagine a role that brought together fine wine, client relationship management, sales and software as a service; and gave you the opportunity to help grow an established market leading collection management and peer to peer wine trading platform through the next phase of its development.

 

Our members are enthusiasts, collectors and investors in fine wine, as well as wine businesses and our products help them unlock the true potential of their passion. The Collection Management and Trading Advisor is a crucial role in onboarding new members and helping existing ones discover the benefits of managing their wine collections on a sophisticated system, with direct access to the secondary fine wine market. 

 

The role, with its emphasis on sales and customer support, will extend to engaging with members of the International wine trade, (many of whom are using Wine Hub software to manage their businesses). There is also the opportunity to absorb/expand knowledge about fine wine from our well informed membership. 

 

Key responsibilities will include:

 

• Following up new business opportunities and setting up calls and meetings

• Identifying opportunities to engage with the existing membership and proactively engaging with them

• Identifying opportunities for members to upgrade to a premium plan

• Identifying buying and selling opportunities 

• Creating content for our blog and social media

• Creating email content for sales offers

• Liaising with our finance and logistics departments to ensure a smooth customer journey.

• Problem solving where issues for members arise, turning negatives into positives

• Providing feedback to the management team

• Maintain a healthy working relationship with existing and new members alike.

 

 

Experience and Knowledge:

 

• Educated to Level 3 WSET or equivalent

• Fine wine market knowledge and sales experience

• Good natural negotiation skills and enjoys the concept of trading

• Passionate about excellent customer service

• Ability to build rapport with customers and remain calm under pressure when dealing with high net worth individuals. 

 

 

Personal Competencies 

 

•  Excellent verbal and communication skills

•  A positive, proactive attitude

• Strong IT skills

• A willingness to learn and ability to absorb new information - particularly from our knowledgeable membership base.

• A tendency to ask open questions and make collaborative sales

• Team Player

• Resourceful, flexible, ability to multi-task and able to work on own initiative

• A passion for wine

• Adaptable and willing to take on additional tasks outside of the specified job role (i.e. supporting team members in other areas of the business). 

 

  

26-30k depending on experience

+ sales commission package

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