MANAGER – MARYLEBONE ENOTECA & STORE (Wine Jobs: Management & Administration)

Full Time

  Philglas & Swiggot

  London, Greater London, England




Philglas & Swiggot is looking to recruit an experienced full-time Store & Enoteca Manager with a strong background in premium wine retail, corporate & private sales and additional hospitality experience to run its wine store & Enoteca in New Quebec Street, Marylebone.

Since revamping this store a few years ago it has gone from strength to strength, becoming well known in the local area for a great place to drink quality wines in a relaxed atmosphere. We are seeking an individual who can capitalise on the solid foundations laid and take our Enoteca to the next level. Alongside this, we are looking for a candidate who will come with ideas, experience and contacts to develop and grow the existing private and corporate clients. This is an exciting opportunity for a proactive and driven candidate with a focus on the many small details that go into sales success. 

The successful candidate will be a self-starter with strong initiative with a desire to help grow the Marylebone store as part of a dynamic team. You will also have excellent fine wine knowledge and extensive experience working in the London retail or on-trade environment. You will have the opportunity to lead and develop an experienced and talented team with access to some of the world’s best wines and discerning customers.


  • Manage the smooth running of the Enoteca and Store.
  • Ensure the store achieves its monthly sales targets and inventory levels.
  • Exceed customer expectations by ascertaining their needs using; open questions, their purchase history, building relationships, offering tastings and actively listening.
  • Oversee all aspects of the Enoteca including menu development, supplier management, standards, H&S, cost control and service. Successful cross-trading between the store and the enoteca is central to the company’s strategy.
  • Organising & hosting an exciting program of events utilising internal and external stakeholders. 
  • Manage the relationship and communication with existing corporate partners whilst building new relationships.
  • Develop connections with the local community to ensure the store is at the forefront of people’s minds in the area.
  • Collaborate with the marketing team for our social media, email offers and blog posts.
  • Ensuring the presentation in the store is always of the highest standard.
  • Create a positive work environment and motivate staff to gain the most out of them. 
  • Provide a strong level of leadership and communication.
  • Develop a comprehensive and in-depth understanding of our product range and service offering and pass this on to the wider team.
  • Ability to work flexible hours both during the day and on weekends.


  • Educated to A Level (or equivalent) or above.
  • Experience managing a premium wine retail store.
  • Experience managing within the hospitality sector.
  • A comprehensive and relevant network of potential future customers.
  • IT skills: POS systems, Microsoft Word, Excel and Online.
  • Extensive Wine knowledge: WSET Diploma or equivalent. 


  • Excellent communication skills and a proven ability to influence and sell.
  • Exceptional levels of customer service.
  • Passion for and willingness to learn more about wine.
  • Self-starter with an ability to attain targets and overcome all realistic objectives.
  • Takes responsibility for own actions.
  • Constantly strives for high standards and consistently achieves them.
  • Ability to work on their own and successfully lead a team.
  • Punctual and dedicated.


The Marylebone Store & Enoteca Manager role will be offered on a permanent full-time based on a 40-hour work week.

The annual remuneration will be competitively matched with commensurate experience. Service charge and a company bonus structure will also apply.

How To Apply

please send a CV with a short cover letter.

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