Retail Wine Advisor (Wine Jobs: Wine Retail & Sommelier)

Full Time

  MarkJames Search

  Hersham, England

Our client, a Food & Beverage retail, based in Hersham, is currently hiring for an Retail Wine Advisor to deliver exceptional customer service at all times.


  • Achieve the weekly, monthly and yearly targets using all the tools provided to maximise sales revenue, including:
    • Tasting table
    • Add-ons
    • Up selling
    • Premier sign up
    • Loyalty cards
    • Tasting events
  • Marketing materials
  • Exceed the customers expectations by going above and beyond to deliver exceptional customer service every time, including carrying cases to cars
  • Work towards and maintain a level of wine knowledge that ensures customer queries and questions can be handled confidently
  • Support the Manager to maintain and grow trade and wedding sales
  • Work with the rest of the team to ensure a full tastings programme is run in store. Get involved at every level from planning to the deliverance on the night
  • Ensure the shop floor, stock room and office are kept clean, tidy and presentable at all times
  • Ordering and receiving the regular shop deliveries, replenishing the shop floor on a regular basis
  • Partake in quarterly stock takes


  • Customer service experience
  • Educated to GCSE Level or above
  • IT skills: Microsoft Word, Excel and Outlook
  • Physically able to cope with regular manual handling/lifting
  • Customer focused
  • Target driven and pro-active
  • Ambitious and eager to learn
  • Passion for and willingness to learn about wine
  • Constantly strives for high standards and consistently achieves them
  • Organised and efficient

This is a full time, permanent position working 32 - 40 hours per week, shift work.

Our client offers an excellent remuneration package and excellent career progression prospects.

Please apply online to be considered.

How To Apply

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