Vineyard Tour Guide (Wine Jobs: Vineyards & Cellars )

Part Time

  Hambledon Vineyard (

  Hambledon, England

Job description

Founded in 1952, Hambledon Vineyard represents the finest of English Fizz. Today, whilst being the oldest commercial vineyard in the UK, it is also one of England's most forward-thinking, innovative & respected wineries. As a British, family-run winery, we at Hambledon Vineyard believe that our piece of English soil has something so special to give that that we can exceed the quality of the world’s finest bubbles. We grow our grapes in the Hampshire village of Hambledon, where chalky soil and a cool climate are ideal for making world-class Fizz. The brand holds itself to the highest standards, led by a team of experts and passionate people. A visit to the vineyard is without a doubt one of the most British experiences one can get, with Hambledon being both the heart of the finest English Fizz and the cradle of cricket. Our team welcomes visitors and clients all year long for a day among the vines, or for a tasting experience or a WSET training.


Hambledon Vineyard is looking for : A Tour Guide

Role based in Hambledon, Hampshire, UK



Hambledon runs wine tourism events throughout the year and the Vineyard & Winery tour followed by a tasting are an important part of this offering. The role of a tour guide is ultimately being an ambassador for Hambledon Vineyard brand. You are responsible for providing guests with unforgettable and world class experience by telling our story, explaining the values and sharing the wine. As such, your role will involve:


1) Offer all guests unforgettable vineyard and winery experience.

2) Greet and serve guests in a friendly, gracious manner.

3) Check off guests against bookings system.

4) Escort groups of people through the winery, cellar and vineyard along specified routes, and explain various winery processes and operations of winery machines.

5) Educate the guests about the wines, winemaking techniques and winery information and history.

6) Give a perfect balance of education and great experience.

7) Conduct wine tasting and explain the background of each cuvée.

8) Build brand awareness by engaging guests with enthusiasm and knowledge of product.

9) Understand and effectively communicate company vision, values, goals and news.

10) Promote Winery Clubs and Winery events.

11) Develop guest relationships that promote sales and brand loyalty.

12) Be able to learn and present tour material as directed.

13) Resolve issues and discrepancies and respond to guest requests and feedback.

14) Record wine opened accurately on the stock sheet.

15) Set up for tour and tasting including, but not limited to, tidying and cleaning the tasting and communal areas, stocking the wine fridge, unlocking cellars.

16) Carry equipment down to the vineyard on days when wine tasting is planned for the outside.

17) General housekeeping – taking bottles to bottle bins, emptying rubbish, washing glasses.




You would report to our Tours and Education Supervisor

You will have regular interactions with our General Manager

You may have interactions with our winemaking and vineyard teams, Wine Club manager as well as our owners and managing directors



Guests to the vineyard

Potentially, Wine Club members (e.g. bespoke tours)

Potentially journalist, influencers and trade


Experience & Skills

Minimum of WSET Level 2 or equivalent experience

If you don’t have WSET Level2, background in either wine trade, hospitality, wine retail

Sale experience is a plus

Confidence in cash handling and operating POS systems is essential

Confidence in speaking to large groups (20-30) and being able to adjust the stye of delivery to match the client’s requirements (eg wine novice vs wine aficionado)

Familiar with Traditional Method winemaking is essential

Flexibility and willing to work within changing schedules and priorities

Detail-oriented with a positive and enthusiastic attitude

Passion for hospitality and excitement to exceed guest expectation

Ability to take initiative with minimal direction

We’re not saving lives, but we have an ambitious mission: to bring joy and conviviality to people, shine a light upon British wines and eventually export the British art of living, elegance and wit to every corner of the world!


Working Hours

- [The role is part time and will involve a significant amount of weekend work, particularly in the high season, and some evenings.


If you recognise yourself as the candidate we are looking for, don't hesitate to apply!

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