Cellar Door and Events Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Greyfriars Vineyard (http://www.greyfriarsvineyard.co.uk)

  Greyfriars Vineyard, England

Location: Greyfriars Vineyard, Hogs Back, Puttenham, Surrey, GU3 1AG

Hours of work: Full-time (40 hours per week). Usual working days are Tuesday – Saturday, with occasional evening, Sunday and Bank Holiday work.

What you will do:

  • Be responsible for the management and delivery of our public and private tours, tasting events, wine clubs, and overall Tasting Room/Cellar Door Shop operations to drive direct to consumer sales.
  • Be the first point of contact for visitors and retail customers via email, phone, social media or in person.
  • Be responsible for retail e-commerce orders, including processing, packing and shipping.
  • Organise and execute the successful delivery of both public and private vineyard tours and tastings. 
  • Lead administration of all bookings, events and retail enquiries.
  • Co-manage and deliver the marketing and PR efforts of the vineyard.
  • Create weekend rota and supervise junior retail team members.
  • Provide all visitors to Greyfriars with a first-class experience.
  • Manage the relationship between Greyfriars and third-party food providers, plus any light kitchen work required onsite.
  • Be responsible for ensuring the following of opening and closing procedures and cleaning of all hospitality spaces onsite.
  • Be responsible for ensuring that all hospitality spaces are clean and tidy and fully stocked at all times both in the front and back of house.

What we will give you:

  • Rewarding wine retail sales, events and hospitality work experience at a beautiful vineyard that is producing award-winning sparkling and still wines.
  • Join a small, friendly team that is passionate about what we do and wants to see you grow with us.
  • The requisite level of support to be successful in this role
  • A competitive salary and benefits package.

Who we are looking for:

  •  Someone who can provide a superb hospitality experience and customer service and will take pride in representing Greyfriars in this customer-facing role to drive direct to consumer sales.
  • Outstanding oral and written communication skills, quick thinking and leadership skills are essential in this job.
  • Someone who is comfortable working in a varied and often physical role.
  • Someone that likes being around people and enjoys communicating.
  • Someone who enjoys working as part of a team and independently.
  • Someone who is able to lead and easily build relationships with fellow team members and customers.
  • Someone who is flexible with their availability and willing to work evenings/weekends. 
  • Prior experience/knowledge of wine is preferred.
  • Having a sense of humour and a good work ethic is essential in this job.
  • A full UK driving licence is required. 
  • All applicants should have the right to work in the UK.
  • Able to easily bend and carry a 12kg case of wine.


The bottom line:

Full time, 40 hours a week across five days

Usual working days are Tuesday – Saturday, with occasional evening, Sunday and Bank Holiday work

Start Date: July 2024 or as soon as possible

How To Apply

If you think this is a job is for you, please send your CV and a covering letter to [email protected].

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