Key Account Manager - Multiple Pub Operators (Wine Jobs: Sales & Marketing)

  Ridgeview Wine Estate (http://www.Ridgeview.co.uk)

  East Sussex - national travel required, England

Location: UK (national travel required)

Contract: Full-Time – 37.5 hours per week – non traditional hours

Reporting to: Head of UK Sales

Role Overview

The Key Account Manager (MPO) is responsible for managing and developing Ridgeview’s relationships with national pub groups and multiple operators.

The role has direct responsibility for delivering sales performance across assigned accounts, including volume, revenue, and profitability, while strengthening long-term customer partnerships and driving market share growth.

This is a commercially focused role combining account management, negotiation, planning, and execution.

Key Responsibilities

Key Account Management

• Manage and develop relationships with national pub groups and multiple operators

• Deliver new listings, distribution growth, and menu placements

• Lead negotiations on pricing, contracts, and commercial agreements

• Build strong, long term partnerships with key stakeholders

Commercial Performance & Ownership

• Deliver volume, revenue, and profit targets across assigned accounts

• Manage account-level P&L, forecasting, and budget delivery

• Identify and implement opportunities to drive growth and improve performance

Account Planning & Execution

• Develop and deliver structured account plans aligned to channel strategy

• Lead activations, promotions, and customer-specific initiatives

• Work cross functionally to ensure effective delivery

Market & Customer Insight

• Monitor market trends, competitor activity, and customer performance

• Provide insight led recommendations to improve results

Reporting & Administration

• Maintain accurate reporting on sales performance, forecasts, and activity

• Use CRM systems to track account engagement and pipeline

Brand Representation

• Deliver training, tastings, and engagement sessions

• Represent Ridgeview professionally across all customer interactions

•Engage customers and trade influencers through FB, Instagram, X and LinkedIn.

Provide engaging news and information to the PR and digital media agencies for amplification.

Person Specification

Essential

• Experience managing key accounts within drinks, hospitality, or FMCG

• Strong commercial and negotiation skills

• Proven track record delivering significant growth across accounts

• Excellent relationship management and communication skills

• Strong organisational and planning capability

·      Able to function effectively in a compact , lean team and a ‘can do’ environment

·      Established network across UK MPO channels

Desirable

• Wine knowledge (WSET desirable)

• Experience within premium brands

Key Personal Attributes

• Builds strong, lasting relationships based on trust, consistency, and credibility

• Demonstrates clear commercial awareness, confidently managing pricing, negotiations, and profitability

• Takes ownership of account performance, with a strong focus on delivering results

• Works collaboratively while maintaining accountability for individual performance

• Brings a proactive and hands-on approach, following through with pace and attention to detail

• Communicates clearly and professionally, building confidence with stakeholders

• Continuously develops knowledge of customers, category, and market dynamics

Other requirements

Car driver and access to car due to company location and access to customers and events

How To Apply

Please apply via our website https://www.ridgeview.co.uk/about-us/careers/join-us/

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