Laithwaites Concession Wine Advisor - 8Hrs/Week (Wine Jobs: Wine Retail & Sommelier)

Full Time

  The Denby Pottery Co Ltd

  Denby – DE5 8NX, England

We are looking for an enthusiastic and proactive Concession Wine Advisor to represent Laithwaite’s in a positive and professional manner to Denby Pottery Village customers, explaining who we are and what we do.

This position works eight hours per week, four hours on a Saturday and four hours on a Sunday.

Key Responsibilities:

  • Exceed customer expectations through ascertaining their needs using; open questions, using their purchase history, building relationships, offering tastings from the table and actively listening.
  • Achieve a good level of wine knowledge to assist the customer
  • Maintain a tidy and presentable shop area, replenishing shelves and writing new POS when required.
  • Present Laithwaite’s in a positive light to the staff in the Denby Pottery Village.
  • Receiving deliveries and ensuring the accuracy of the stock received.
  • There will be a constant interaction with both customers and colleagues. There is a team atmosphere where everybody should ‘pitch in’.


  • Retail experience (essential)
  • Wine knowledge – working towards, or having already achieved WSET Level 3 desirable – a keen interest to learn about wine essential.

Personal Qualities and Skills:

  • Excellent communicative and influencing skills
  • Customer focused
  • Personally effective
  • Passion for and willingness to learn about wine
  • Self-starter with an ability to attain targets and overcome all realistic objective
  • Provides excellent customer service and takes responsibility for own actions
  • Constantly strives for high standards and consistently achieves them.

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