Tour Guide & Tour Administrator
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Bolney Wine Estate
Bolney,
England
We have a great opportunity to join our team at this family run vineyard in the heart of West Sussex. As Tourist Guide you will be taking customers on tours of the vineyard and estate and conduct wine tastings. We need a team player who is confident making sales and who will prioritise good customer service whilst providing an amazing experience for our clients. Full time role but must be flexible with hours and may include some weekend work.
JOB DESCRIPTION
TITLE Tour Guide & Tour Administrator
LOCATION Bolney Wine Estate
COMPANY Bolney Wine Estate Ltd.
REPORTS TO Chris Siegle, Retail Manager
RESPONSIBLE TO: Sam Linter, Managing Director
RESPONSIBLE FOR Tours & Tastings, Private Groups, outside shows and events when required, tour allocation, tour staffing, assistance in the office, shop and café and other areas when required.
STATEMENT OF PURPOSE:
· To provide an exceptional tour experience for Bolney Wine Estate through effective and relevant communication of the tour and tasting product.
· To demonstrate a flexible approach to varying the tour dependent on the size, nature of the group, conditions within the estate and in varying weather conditions.
· To act as an ambassador for Bolney Wine Estate at all times.
· By being well presented at all times and offer a warm and open welcome to all visitors to Bolney Wine Estate.
· To establish and maintain good working relationships with colleagues and departments throughout Bolney Wine Estate.
· To promote and effectively sell our wines to achieve retail targets.
· Understand and meet guest needs; anticipate/exceed guest expectations.
· To assist with the development of the tours and events programme at Bolney Wine Estate
Salary 18,000-20,000 per annum dependent on experience
Job Type: Full-time
Required licence or certification:
• Drivers License
Please send applications to: [email protected]
Please apply by the 30th June 2017, start is immediate.
|
