Cellar Door Host (Seasonal) (Wine Jobs: Vineyards & Cellars )

  Gusbourne Estate (http://www.gusbourne.com)

  Appledore, Kent, TN26 2BE, England

About us

Gusbourne is a premium English Sparkling Wine producer based in Appledore, Kent. We are expanding the team at our tasting room and visitor centre in Appledore and are looking for Cellar Door Hosts (Seasonal). Applicants must be available to work on a Saturday and/or Sunday from June to October. There are also options to work additional days during the week, as required.

 

 

About the role

You will be the initial face of Gusbourne for customers with different levels of wine knowledge, so you’ll have the confidence, people skills, and wine knowledge to be an engaging, friendly host. Based at the Nest in Appledore, you will welcome visitors, give a background to the business & English wine industry and host tutored tastings of a range of wines. Your duties would also include:

·       Acting as the initial point of contact for Gusbourne visitors

·       Leading drop in and pre-booked tastings for individuals and groups, tailoring the content to the needs of different visitors

·       Supporting Tour Leaders on a range of visitor experiences.

·       Promotion and sales of our wines & memberships, acting as an ambassador for Gusbourne

·       Helping to deliver the Gusbourne events programme

 

About you

You will have experience in the retail or hospitality sectors, guiding the public through the world of wines, and you may have hosted tours and tutored tastings before. You’ll be someone who keeps a keen eye on the rapidly developing English Wine scene in Kent and beyond. Capable of handling groups single-handedly whilst maintaining the utmost professionalism, you will have the practical experience to hit the ground running for our busy spring/summer season. Most importantly, this role is all about having a warm and welcoming attitude to guests, so we need someone who is immediately engaging, with exceptional people skills and a focus on excellent customer service.

 

Your skills and experience will include:

·       Confidence in hosting tastings for customers at all knowledge levels

·       Good wine knowledge, ideally WSET Level 2 or above, an enthusiasm for wine

·       Ability to deliver exceptional customer service

·       Retail sales experience in food and wine

·       Able to work both independently and in a team environment.

·       Friendly, helpful, and confident with an engaging personality

How To Apply

Please apply with covering letter and CV to [email protected]

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