Job Status: Filled

Retail Tasting Room & Customer Experience Manager (Wine Jobs: Sales & Marketing)

Full Time

  Digby Fine English (http://WWW.DIGBY-FINE-ENGLISH.COM)

  55-57 High Street, Arundel, West Sussex, BN18 9AJ, England

Join one of the most prestigious English sparkling wine brands  

·       Internationally renowned wine producer, loved for its luxury quality and cheeky British spirit

·       Visionary, leading brand with a ground-breaking, unique approach

·       A dynamic part of the global wine industry’s most exciting new category, English sparkling wine

Play an essential role in Digby’s customer experience              

As the Retail Tasting Room & Customer Experience Manager, you will play a critical role in building our direct to consumer sales presence. You will be a key member of the team, working closely with the founders to forge a magical set of experiences that represent the quality and style of our Fine English fizz.


As the Retail Tasting Room & Customer Experience Manager, you will take responsibility for:

·       Managing the Digby Fine English tasting room and retail sales operations  

·       Creating and delivering exquisite experiences for our retail, event and corporate customers

·       Managing the retail operations including inventory, resourcing, event management

To be successful in this role you will:

·       Have sales experience in a front-of-house luxury retail, wholesale or hospitality setting

·       Love delivering exquisite customer experiences that drive sales and customer loyalty

·       Thrive on working in a customer-facing, results-driven role

·       Be experienced in managing (or are keen to quickly learn) the operations that support a retail sales environment

·       Be knowledgeable about or have an interest in learning about the luxury end of the wine industry

Working Hours Full-time, initially Wednesday – Sunday day-time hours but with flexibility and seasonal variation 

Location Based in Digby’s stylish new offices and Tasting Room at 55-57 High Street, Arundel, West Sussex, BN18 9AJ

Working with us Being a part of our small, entrepreneurial team means being part of a creative and collaborative environment on the one hand, and an independent and inventive one on the other.  We love to think hard and experiment freely and there is a lot of room for growth.


Join us!
Do you want to join the English Wine Movement?  Can you help our glamorous Tasting Room come to life with your warmth and enthusiasm?  Come join us and grow with a team of people who will challenge and inspire you!

Salary dependent on experience

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