Food & Beverage Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Dalata Hotel Group plc
3 Arkle Road, Sandyford Business Park, Dublin 18, D18 C9C5,
Northern Ireland
Full job description
Food & Beverage Manager
Dalata Hotel Group are currently looking for an experienced Food & Beverage Manager who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.
In this position, you will have a unique opportunity to shape your team's culture and success while contributing to the hotel's strategy. If you are looking for your next opportunity or a move in your career into a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.
Benefits
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata hotel
- 30% off Friends & Family rate
- Pension access (Ask your HR Manager for local pension information)
- Performance-related bonus plan
- Development Opportunities through our Dalata Academy- to support your career journey
- Free employee meals on duty
- Extra AL day for every year worked (5 days to maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Key Duties and Responsibilities:
- Ensure guest satisfaction both proactively and reactively, across multiple departments including the front office and F&B.
- Increase our standing on TripAdvisor by encouraging satisfied guests to leave positive reviews on the website.
- Gather complaints from TripAdvisor, TrustYou, comment cards, and Optimus reports.
- Check the Optimus sheet daily.
- Email a copy of the complaints sheet to department heads and discuss any necessary corrective training.
What You Will Need:
- 2-3 years of experience as a Guest Relations Officer or Manager.
- Familiarity with hospitality industry standards.
- Experience in a 3/ 4 star hotel.
- Proficiency in English.
- Computer literacy.
- A customer-oriented and professional attitude.
- An outgoing personality
- Excellent organizational and time management skills.
About us
Dalata Hotel Group – we bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Join Our Team at the Belvedere Hotel, Dublin
Located in the heart of Dublin's vibrant Georgian Quarter, the Belvedere Hotel offers an inspiring and dynamic workplace for hospitality professionals. As part of our team, you'll play a role in delivering outstanding guest experiences in a historic yet modern setting. Just steps from O’Connell Street, our hotel provides the perfect backdrop for visitors exploring the best of Dublin.
At the Belvedere Hotel, we take pride in our commitment to excellence, reflected in our warm hospitality and high-quality services, including Bloom’s Bar and Restaurant and our spacious, comfortable rooms. Whether welcoming solo travelers, families, or groups, our team works together to ensure every guest feels at home.
Start your career with the Belvedere Hotel and contribute to creating memorable experiences for our guests while advancing your skills in Dublin’s dynamic hospitality industry
