Restaurant Supervisor (Sommelier and Chef Jobs: Restaurants)

  Fourth and Church

  Hove, England

Fourth and Church is an independent and award winning wine-led restaurant and cocktail bar located in the affluent seaside town of Hove. It also has a wide retail selection focusing on small, niche producers and low intervention wines. We have been established for almost ten years and pride ourselves in the connections we have made within the local neighbourhood.

Our small and friendly team is made up of passionate and knowledgeable individuals dedicated to continually improving our offerings and we are seeking a Supervisor to join us.

This is an exciting opportunity to work with 100s of wines, fantastic food and a small but perfectly formed team in a busy restaurant environment looking after our many regular, and new, guests and working closely with the Owners.

We promote a vibrant workplace where everyone is encouraged to contribute with new ideas and initiatives whilst also identifying opportunities to grow the business.

We are looking for an ambitious and confident Supervisor with a genuine passion and interest in food and wine. In addition, we are looking for someone who cares deeply about exceptional customer service and embodies our ethos, to help elevate the continued success of Fourth and Church.

Responsibilities

• Lead shifts and host the restaurant being a point of escalation for any issues that arise
• Consistently maintain and deliver core operating standards in service and quality.
• Train, coach, and retain a talented team, encouraging and maintaining a culture of excellence while identifying future leaders.
• Drive business growth by achieving performance goals.
• Cultivate a guest-focused team culture that delivers exceptional service and experiences, ensuring guests leave excited to return.
• Address and resolve customer queries and complaints effectively at the appropriate time

What you can bring

• Proven experience of leading shifts in a busy hospitality environment.
• Excellent interpersonal skills, with the ability to effectively communicate and build relationships with guests and the whole of the Fourth and Church Team
• Experience working with wine, a knowledge of and a passion for wine
• Passion for service excellence in professional surroundings.
• Clear and concise communication skills with a strong command of the English language.
• Exceptional attention to detail
• The ability to multitask in a fast moving, hybrid restaurant/retail environment with the ability to retain composure in challenging situations.
• Always maintain a smart and professional image and attitude with impeccable appearance and presentation standards.
• Passion for and knowledge of wine.
• WSET qualifications are highly desirable but not essential for the right candidate.
• Right to work in the United Kingdom.

What we can offer:

• Competitive salary and benefits package
• A creative and fun environment of like-minded wine enthusiasts and hospitality professionals who enjoy sharing their passion
• Generous staff discount
• Regular tastings and trips with wine importers and producers
• Opportunity to work with over 800 wines and with an award-winning wine list
• Company pension scheme
• Support for Leadership and development courses
• Opportunities for Development

How To Apply

Please email Paul Morgan with a cover email and CV

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