Social Media Manager (Wine Jobs: Management & Administration)

Full Time

  Accolade Wines UK

  Weybridge, England

Salary up to £38,000 per annum dependent on experience plus excellent benefits and staff wine allowance.

About the role and location

We have a new opportunity for a Social Media Manager to join our Marketing Team at our UK Head Office in Weybridge, close to the train and town centre, with free parking on site. You will also have the chance to learn about the wine industry within the UK’s Number 1 Wine Company, where you can gain WSET qualifications while developing your career.

About Accolade Wines

Drawing on our proud heritage as one of the first wineries established in Australia, Accolade Wines has evolved into a global wine company with some of the world’s best known brands sold in over 140 countries with more than 1,700 talented employees based across the world .  Today our portfolio comprises of more than 35 wineries and brands from premium regions in Australia, New Zealand, South Africa, Chile and California.  This breadth makes us one of the world’s leading providers of New World premium, commercial and value wines. In the UK our most popular and market leading brands are Hardy’s, Kumala and Echo Falls. Visit our Echo Falls Facebook and Instagram pages to see our latest social media campaigns

About the role - Key Accountabilities

  • Implementing strategic objectives laid out by each brand’s social media strategy
  • Advise Senior Social Media Manager on key consumer trends, patterns or data that could influence our overall social media strategy
  • Produce engaging social media content for each of Accolade Wine’s key brands in the UK
  • Maintain a social media content calendar for these key brands
  • Create monthly social reports for key brands to be shared with key stakeholders, using Radarly and Social Bakers
  • Maintain social media community FAQ and guidelines
  • Create social media giveaways and competitions
  • Manage archive of social media and digital content and relationships with key ecommerce customers
  • Manage fulfilment of prizes for social media competitions

About you

You will  have a minimum of 3 years demonstrable experience managing social media channels for a large brand and experience managing multiple brands for one business with Social Media Customer Service experience – dealing with complaints/issues/praise and an understanding of escalation processes/procedures/best practices.

The following is essential for the successful applicant:

  • Strong copywriting ability is essential
  • Experience using social media analytic software (e.g. Social Bakers, Radian 6, or similar)
  • Knowledge of the general rules and T’s & C’s surrounding social media competitions
  • Able to change tone of voice for different audiences/brands
  • Experience translating/adapting ATL marketing materials into social media content
  • Analytical experience – interpreting social media insights and data into actionable reports that are easy to communicate to those unfamiliar with social media terminology
  • Experience covering live events on social media
  • Basic photography experience – staging product shots and covering live events. Phone camera is fine.

You will have the flexibility to work out of office hours to accommodate the occasional call with our Australian colleagues and have the ability to travel to our Accolade Park site near Bristol,  if required.

About the offer

In addition to a competitive salary we also offer a fantastic range of benefits including medical cover pension scheme and staff wine allowance.

How To Apply

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