Retail Wine Advisor (Wine Jobs: Wine Retail & Sommelier)

Full Time

  MarkJames Search

  Solihull, England

Our client, the UK's No.1 destination for buying wine online, based in Solihul, is currently hiring for an Retail Wine Advisor - Solihull to maximise sales revenue in person and on the telephone.


  • Maximise sales revenue through up selling, tele-sales, wine plan and events.
  • To contribute to the daily and weekly store communication process.
  • Contribute to the shop achieving its sales targets.
  • Exceed customer expectations through ascertaining their needs using; open questions, using their purchase history, building relationships, offering tastings from the table and actively listening.
  • Achieve a good level of wine knowledge to assist the customer and build towards taking the WSET Level 3 certificate.
  • Maintain efficient and effective working practices within the showroom (including presentation standards) - ensuring you have a good working knowledge of the Best Practice Manual and the Shop Seller training manual.
  • Work as part of a team to create a positive and motivated atmosphere.
  • The showroom is a busy retail environment and you will generally be required to be on your feet for the majority of the day. There will be a constant interaction with both customers and colleagues. There is a team atmosphere where everybody should 'pitch in'.
  • Receiving deliveries, storing stock, replenishing and stock carrying stock to the customer's car.


  • Essential - Retail Experience, Educated to GCSE Level or above
  • Desired - Wine Knowledge
  • Excellent Communicative with Influencing Skills
  • Customer Focused
  • Personally Effective
  • Passion for and willingness to learn about wine

This is a permanent, part time position working 16 hours per week.

Our client offers an excellent remuneration package and excellent career progression prospects.

How To Apply

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