Sales Support Executive (Wine Jobs: Sales & Marketing)

Full Time

  Davy's Wine

  London, England

Davy’s Wine Merchants are looking to hire a self-motivated and sales-focused individual to work for one of London’s oldest independent, family owned wine merchants. Founded in 1870, Davy’s Wine Merchants sells to wholesale/on-trade businesses, private customers online (nationwide), locally via our wine shops and to fine wine ‘cellar’ customers for storage. This role is very much ‘hands-on’ involving sales with account management and support, administration and events tasks liaising with a wide range of stakeholders both within and outside of the Davy’s group.  An ideal career step for someone with excellent office and organisational skills and previous experience (2 yrs +) of sales, administrative operations and events in a wine merchants.

Candidate key skills and job role:

  • Proactive sales and account management (office based): customer service, telesales, e sales
  • Occasional field sales support
  • Event Co–ordination – trade tasting and wholesale events calendar and attending tastings and trade events in support of sales team
  • Co-ordinate producer visits
  • Assist in sending of e-shots with group marketing campaigns
  • Compile monthly sales & marketing report
  • Support co-ordination / production of various wine portfolios (on and off trade)
  • Creation of simple posters, flyers and training materials (bespoke wine fact files) – layout, design, imagery
  • Providing wine suggestions, food matches, tasting notes for customers as well as tasting sheets for events as required by sales team
  • Order processing using Microsoft Navision, raising invoices, statements and credit control.
  • Deliveries and logistics for wholesale department, organising, liaising, booking couriers
  • Co-ordination and communication of regular sales incentives for on trade customers
  • Management of Navision and CRM i.e. customer pricing, customer info, wholesale leads
  • Overseeing account opening process to completion and managing contractual obligations
  • Obtaining and coordinating quality tech sheet and tasting note databases for sales team, website and training purposes as well as creation of producer power point presentations
  • A positive team player with a good sense of humour who can integrate with the wider team across departments and contribute to Company goals

Key Skills/Qualifications

  • Experience of database management – Navision, Vintner, Maginus, Salesforce or similar
  • Experience (2 years +) sales support at a wine merchants
  • Advanced skills with MS Office (Word, Excel), including designing advanced spreadsheets, creating mail merge mailings
  • WSET Level 3 or equivalent; confident writing tasting notes
  • Excellent standard of literacy, some creative writing ability, content creation experience

Package/Other:

Salary: From £25k, commensurate with experience, plus performance related bonus scheme, a generous team discount scheme and other benefits

Full time position; Immediate start

Deadline 15th January 2018

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