Sales Support Advisor (Wine Jobs: Sales & Marketing)

Full Time

  Office Angels

  London, England

The Opportunity

An Opportunity as Sales Support has come up in our Commercial business. Working alongside a Key Account Manager and department head to manage, retain, and grow existing Business & Industry accounts to achieve annual sales and margin targets, by working smartly and always innovating.

You would be supporting the Key Account Manager in looking after a portfolio of ~300 accounts with an expected annual turnover of ~£2.5million. The account bases ranges from multi-site Contract Catering companies, event companies and large corporates in sectors such as marketing, finance, retail, law and media.

This is the perfect role for a driven, ambitious and commercially minded Trainee or Assistant Manager who is ready to take a step up to the next level and work strategically with management to grow the business.

Responsibilities in the role:

  • Work alongside KAM to ensure optimum retention rates and actively grow existing account base to help achieve sales growth and increased profitability.
  • Be the known office based point of contact for your set customer base.
  • Communicate accurately and efficiently answering all customer queries in a timely manner.
  • Process orders accurately and within agreed deadlines.
  • Develop strong relationships with customers and deliver exceptional customer service on the telephone and by email.
  • Attend existing business meetings and events, work with the KAM to deliver solutions to improve profitability.
  • Use wine knowledge and market intelligence to recommend appropriate products to customers based on their buying criteria.
  • Resolve problems swiftly and professionally, with effective communication between all relevant parties.

What We are Looking for:

  • A person who people like dealing with - a relationship and rapport builder.
  • A passion for wine and the ability to use that passion to talk, inspire, and build trust.
  • Someone with a strong eye for detail.
  • Someone who is credible and comfortable dealing with people at all levels.
  • There is always dirty work to be done.
  • A person who commands respect, rather than demands it. By being credible, unflappable and dignified under pressure, proactive, fiercely self-driven.

Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted.

For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer.

How To Apply

Please quote reference: MWLT18 in your coverletter when applying for this postion.

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