Sales Support Advisor (Wine Jobs: Sales & Marketing)

  Office Angels

  London, England

The Opportunity

An Opportunity as Sales Support has come up in our Commercial business. Working alongside a Key Account Manager and department head to manage, retain, and grow existing Business & Industry accounts to achieve annual sales and margin targets, by working smartly and always innovating.

You would be supporting the Key Account Manager in looking after a portfolio of ~300 accounts with an expected annual turnover of ~£2.5million. The account bases ranges from multi-site Contract Catering companies, event companies and large corporates in sectors such as marketing, finance, retail, law and media.

This is the perfect role for a driven, ambitious and commercially minded Trainee or Assistant Manager who is ready to take a step up to the next level and work strategically with management to grow the business.

Responsibilities in the role:

• Work alongside KAM to ensure optimum retention rates and actively grow existing account base to help achieve sales growth and increased profitability.
• Be the known office based point of contact for your set customer base.
• Communicate accurately and efficiently answering all customer queries in a timely manner.
• Process orders accurately and within agreed deadlines.
• Develop strong relationships with customers and deliver exceptional customer service on the telephone and by email.
• Attend existing business meetings and events, work with the KAM to deliver solutions to improve profitability.
• Use wine knowledge and market intelligence to recommend appropriate products to customers based on their buying criteria.
• Resolve problems swiftly and professionally, with effective communication between all relevant parties.

What We are Looking for:

• A person who people like dealing with - a relationship and rapport builder.
• A passion for wine and the ability to use that passion to talk, inspire, and build trust.
• Someone with a strong eye for detail.
• Someone who is credible and comfortable dealing with people at all levels.
• There is always dirty work to be done.
• A person who commands respect, rather than demands it. By being credible, unflappable and dignified under pressure, proactive, fiercely self-driven.

Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted.

For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer.

How To Apply

Please quote reference: MWLT18 in your coverletter when applying for this postion.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

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