Account Manager (Wine Jobs: Sales & Marketing)

Full Time

  FINE+RARE Wines Ltd (http://www.frw.co.uk)

  London, England

The Account Manager will work to provide F+R’s most valuable and key private clientele with an exceptional, tailored, bespoke level of customer service and experience.

The post holder will be responsible for activating, retaining and developing F+R’s clients along with being accountable for managing and delivering their own individual sales target, with the focus being on building a pool of customers to support progression and development.

Contributing daily to be a key part of a positive, energetic and consistent fine wine sales team environment.

Responsibilities

  • Working to establish, nurture and develop long-term, high-quality relationships with key fine wine buyers, assisting them in sourcing, drinking and building collections of the world’s greatest wines.
  • Focus on building a group of active clients made through new client Activation, Reactivation of previously transacted clients and pursuit of dormant clients.
  • Linking effectively with other internal departments meaningfully and coherently, to ensure clients receive best possible experience impacting on delivery of sales target.
  • Positive attitude towards learning around market and product knowledge – producers, regions, trends and wider market.
  • Ensure the delivery of an exceptional customer service experience, from new client conversion, through to retaining F+R’s most important and valuable customers.
  • Contributing to a positive, strong team environment through consistent performance, in constant pursuit of exceeding target alongside excellent communication.
  • Daily and consistent contribution to the offers and opportunities process, ensuring to search for wines in the market place.

Person Specification

  • Proven sales experience of performing to standard of commercial excellence for an extended period
  • Exceptional communications skills, both internally and externally with clients, with all levels
  • Strong written and telephone capability
  • The ability to work in a fluid and fast-paced environment and able to handle change and retain positive outlook
  • Extensive product knowledge – WSET Diploma Level 4 is desirable
  • Driven and ambitious, motivated by achieving outstanding results
  • Demonstrable passion for fine wine, and a constant pursuit of further knowledge & expertise.

How To Apply

To apply, please send your CV and covering letter to detail how to meet the requirements of the role to careers@frw.co.uk.

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