MANAGER (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Cellar Door

  Hereford, England

Cellar Door is looking for an exceptional manager to lead our talented front of house team.

Main responsibilities would include:

Standards

  • Preserve excellent levels of internal and external customer service
  • Continuously work to a higher level, suggesting improvements and changes where needed
  • Identify customer’s needs and respond proactively to all of their concerns
  • Ensure staff are delivering exceptional customer service and maintain high food and service standards

Staff training

  • Ensure effective orientation and training for new staff
  • Provide a two way communication with emphasis in motivation and teamwork
  • Ensure the team complies with health and safety regulations and adhere to the alcohol licensing laws

Skills required

  • A confident, approachable and professional manor
  • The ability to lead and motivate a team
  • Attention to detail with impeccable customer service skills
  • The ability to multi task and possess extremely good time management skills
  • Good knowledge of food and wine
  • Bar and cellar qualifications desirable
  • Previous experience working in a similar role is required

This is a full time position and due to the nature of the business the role would include daytime, evening and weekend work.

Applicants must have the legal right to work within the UK and be over the age of 18.
If you feel you can deliver then please apply.

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