Assistant Food & Beverage Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Black Swan at Helmsley

  Helmsley, England

We are a well known 45 bedroom independent hotel in a North Yorkshire with restaurant and event facilities. An exciting opportunity has arisen for Assistant Food & Beverage Managers with a focus on amazing customer service and support the growth of this ever developing department.

Reporting directly to the Food & Beverage Manager this position will assist in the management of the Food & Beverage team to ensure exemplary member and guest service.

Role and Responsibilities

  • Assisting in the training and development of the F&B team to ensure standards and procedures are met in all areas.
  • Improving and maintaining standards to ensure our member’s needs and expectations are met.
  • Input during the weekly function sheet/departmental meetings.
  • Controlling costs and maximising sales opportunities to ensure department targets are met.
  • As part of this, very hands on role you will assist in the delivery of service in our F & B Department.
  • You will be responsible for ensuring that manpower is effectively managed in order to achieve and exceed budgeted sales.
  • You will build and maintain good relationships with other departments, senior management, key stakeholders, members and their guests.
  • All in all you will be the face of the floor driving sales.

What we are looking for

To successfully fill this role, you should have the following:

  • To communicate confidently with both groups and individuals at all levels.
  • You will be organised, self-motivated and have the proven ability to multi-task.
  • You must also be able to demonstrate attention to detail and be able to lead the team in the absence of the F&B Manager.

Skills and qualification requirements of an Assistant Food & Beverage Manager:

  • Previous F&B supervisory experience is required
  • Candidates must have immaculate personal presentation and excellent interpersonal skills
  • Excellent communications skills with a strong command of the English language
  • MUST possess the legal right to work in the UK
  • The F&B Assistant Manager must have a flexible schedule with the ability to work all shifts, weekends and holidays.
  • The ideal candidate will also have solid food and wine knowledge, a strong attention to detail and the ability to multitask.
  • Excellent customer service skills with the ability to anticipate guest needs and go the extra mile
  • The ability to lead a multi level and outlet operation

What we are offering

  • We are offering a competitive salary with 28 days holiday per annum.

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