Retail Sales Advisor (Wine Jobs: Sales & Marketing)

  Winemark

  Carryduff, Northern Ireland

Purpose

• To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
• To assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that stock is controlled and merchandised to Company standards at all times
• To assist with promotional set up
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post

Qualifications

Essential

• Maths and English GCSE Grade C or above or equivalent

Desirable

• WSET Foundation Certificate

Skills & Experience

Essential

• Three months previous experience in a retail environment
• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment

Skills & Experience

Desirable

• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control

Main Points of Contact

• Customers / Sales Advisors/ Senior Sales Advisor/ Store Manager/ Regional Sales Developer / Regional Sales Manager / General Manager
• Marketing / Payroll / Stock / Cash Departments / Distribution / Maintenance Personnel

Other Relevant Information

• An application form needs to be completed for the role
• Flexible approach to work, including hours of work
• Must be age 18 or over
• You may be required to work in or transfer to another store within a reasonable travelling distance if business needs dictate

Note: Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

We are an equal opportunities employer

Job Types: Part-time, Permanent

Salary: £7.40 to £7.85 /hour

Education:

• GCSE or equivalent (Required)

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