Ecommerce Analyst (Wine Jobs: Management & Administration)

Full Time

  Stratton HR

  Battersea, London, England

Ecommerce / Data Analyst

Location: Battersea, London

Competitive salary plus performance-related bonus & BUPA/life/income protection cover

Graduate-level opportunity for an enthusiastic individual with a strong academic background and commercial flair for data, ideally looking to specialise in using AWS tools

Liv-ex (The London International Vintners Exchange) operates the global marketplace for fine wine. We provide data, trading and settlement services to the majority of merchants in this field worldwide. Our goal is to make fine wine trading more transparent, efficient and safe for the benefit of our members and the market as a whole. The culture of the company is hard working, committed yet informal, energetic and action oriented.

As award winners in 2016 and 2017, our products are already achieving industry acclaim. With increased investment planned by Liv-ex in the coming years, an exciting vacancy has arisen in our Data team for an Ecommerce Analyst.

Summary Purpose

Liv-ex is moving its customer facing website and API services to a new Amazon Web Service (AWS) environment. This will give us the opportunity to greatly improve the customer experience using the tools available from AWS. We’re looking for an enthusiastic candidate who wishes to pursue a career in data and ecommerce, ideally someone who seeks to specialise in using AWS tools. The successful candidate will be an important member of a small data team, working alongside colleagues on the marketing desk and product development team. The role combines regular activities and ad-hoc projects as listed below. This role will also provide the opportunity to develop skills in a number of areas including customer analysis, website analysis, a/b testing and product development. There will also be the opportunity to build knowledge of fine wine and how the wine market works.

If you are intellectually curious, commercially minded and articulate, if you have skills that would lend themselves to being an excellent Ecommerce Analyst and have ambitions to be the pre-eminent expert on the fine wine market, then this is the opportunity for you.

Role Responsibilities

  • Consult with internal business users/stakeholders in the Product Management team to develop analyses that lead to actionable insights that accelerate profitable growth

  • Perform comprehensive analysis on our ecommerce activity including via the website and APIs

  • Comprehend, extract, and massage necessary information from clickstream and other log data for ad-hoc and reporting/dashboards needs

  • Analyse customer behaviour on the site, ranging from pathing, funnel analysis to product interaction, to identify pain points within the online experience and then share results

  • Ensure data quality by testing tracking on site so metrics are properly captured and reported correctly

  • Perform A/B testing to consult with stakeholders, set-up test and report out on findings to make educated and calculated changes to the website in a low-risk manner

  • Designing and building reports, dashboards, and analyses in Excel, Qlik and AWS tools

Knowledge, Skills and Experience

Essential

  • BA/BSc with strong academic record, ideally in Economics or from a quantitative social science background, Mathematics, Statistics, Computer Science, Physics etc

  • Advanced knowledge of MS Excel (e.g. experience with pivot tables), SQL, R or similar

  • A keen interest and a fascination for the fine wine market with strong commercial flair

  • Good organisational skills and attention to detail

  • Ability to work in a constantly evolving environment with minimal guidance
  • Driven and hard-working with an informal work manner

  • Excellent interpersonal and team working skills

  • Analytical, creative, and innovative approach to solving problems

  • A passion for overcoming complex challenges with simple solutions

  • Be comfortable pushing back and challenging the status quo at all levels within the business
  • Ability to handle multiple competing priorities

  • Excellent communication skills, both written and verbal

  • Fluent in English, both technical and conversational

 

Desirable

  • Familiarity with analytics tools on Amazon Web Services
  • Other qualifications related to wine or data

 

To apply, please send a copy of your CV plus a short expression of interest as well as current and expected remuneration package to our HR team at [email protected].

 

Follow this button to apply for this job posting

Wine & Restaurant Jobs in the UK. Looking for a job or hiring new employees in the wine & restaurant industries? Wine Jobs England - The job site for wine & hospitality employment throughout the United Kingdom. Find job ads for careers in the wine industry, from winemaking to wine sales jobs.

Wine & Restaurant Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your restaurant and wine industry job openings on winejobsengland.co.uk.

Job Seekers - Looking for a job in the wine & restaurant industries? Employers are always looking for talented, energetic people. Find jobs in restaurant and wine including winery jobs, wine sales reps, winemakers, Sommelier jobs, chef jobs, management jobs and more. Sign up for our free email alert service when new Wine & Restaurant jobs are posted we'll send you an email.