Tasting Room & Hospitality Manager
(Wine Jobs:
Wine Retail & Sommelier)
Part Time
Based in Digby’s luxurious Tasting Room at 55-57 High Street, Arundel, West Sussex, BN18 9AJ,
England
Do you love wine, British luxury and engaging with customers?
Would you relish the opportunity to be a part of a small, fast growing business?
Join one of the most prestigious English sparkling wine brands
- Internationally renowned wine producer, loved for its luxury quality and cheeky British spirit
- Visionary, leading brand with a ground-breaking, unique approach
- A dynamic part of the global wine industry’s most exciting new category, English sparkling wine
Play an essential role in Digby’s customer experience
As the Tasting Room & Hospitality Manager, you will play a critical role in building our business directly with wine consumers. You will be a key member of the team, working closely with the founders to deliver a magical set of experiences that represent the quality and style of our Fine English fizz.
Responsibilities
As the Tasting Room & Hospitality Manager, you will take responsibility for:
- Managing the Digby Fine English Tasting Room and related hospitality
- Delivering exquisite experiences for our wine club, event and corporate customers
- Collaborating with the rest of the team to manage direct-to-consumer sales efforts in the Tasting Room, online and through direct engagement with customers
- Managing the retail operations including web fulfilment, inventory, resourcing, event management and customer service
To be successful in this role you will:
- Have sales and service experience in a front-of-house high-end hospitality setting
- Love delivering exquisite customer experiences that drive sales and customer loyalty
- Thrive on working in a customer-facing, results-driven role
- Be experienced in managing (or keen to quickly learn) the operations behind wine hospitality sales
- Be knowledgeable about or have an interest in learning about the luxury end of the wine industry
Working with us Being a part of our small, entrepreneurial team means being part of a creative and collaborative environment on the one hand, and an independent and inventive one on the other. We love to think hard and experiment freely and there is a lot of room for growth.
Join us!
Do you want to join the English Wine Movement? Can you help our glamorous Tasting Room come to life with your warmth and enthusiasm? Come join us and grow with a team of people who will challenge and inspire you!
Working Hours 60% of FTE, initially in the afternoons on week days focussed on online sales fulfilment, but as COVID-19 allows a reopening for hospitality sales, then shifting towards Friday, Saturday and Sunday; the possibility is open to move to 100% FTE but will be based on business priorities and what is allowed under lockdown regulations
Salary c. £20,000 FTE
How To Apply
Deadline for applications: Please note we are moving very quickly and would encourage you to apply as soon as you are able, and ideally by Sunday 14th June 2020.
Upload your CV and any other relevant materials on our website at the following URL:
https://digby-fine-english.com/about/recruitment/