OPERATIONS MANAGER (Wine Jobs: Management & Administration)

Full Time

  Matthew Clark

  Wetherby, England

Matthew Clark is an award winning drinks supplier, offering our customers an unrivalled product range with more than 4,000 drinks, including over 1,300 wines. As part of the growing Conviviality Group we are at an exciting time with our business and it’s a fantastic time to join us.

This role, in our friendly and high performing Wetherby depot, is responsible for the day-to-day operation of the transport and warehouse functions, and for ensuring that the Matthew Clark team continues to meet the high standard of service that our customers are used to.

Leading from the front, you will be responsible for fostering a culture of continuous improvement and encouraging a “can do” approach. You will be the right-hand person to the Depot Manager, and as the business continues to grow so too will your development, with the opportunity to be involved in career enhancing projects. 

Your responsibilities will include:

  • Managing the functions within the depot to deliver the defined customer service levels within agreed costs to demanding customers.
  • Set objectives and performance expectation.  Constantly monitor actual performance levels (using KPI) and “touring the floor”!  Follows up on attainment.
  • Manage adherence to agreed methods of working (e.g.: SOP’s) using them to plan and lead the Teams working practices.  Take action over non-compliance. Taking a balanced approach & recommending beneficial action where this is outside agreed procedure.
  • Undertake resource / manpower planning on a daily / weekly basis to ensure that appropriate levels of suitably skilled staff are available to meet all operational requirements and cost effectiveness.
  • Manage the training and development of all staff in order to provide appropriate skill cover for current and future business. Whilst having the ability to develop capabilities from within.
  • Provide all new Operations staff with Induction and Manual Handling training & ensure they are equipped with correct P.P.E, before commencement of duties.
  • Primary key holder with call out responsibilities.
  • Ability to deputise for the Depot Manager and undertake the full range of duties for that role.
  • Together with the Depot Manager and Finance, produce annually a challenging yet achievable budget and a cohesive strategy to accomplish it. Continually review P&L and develop the breadth & depth of financial reporting.
  • Work with the Depot Manager to think strategically on the long term requirements of the operation to identify the necessary milestone required to ensure a continuity of cost and customer care.

What we're looking for: 

The successful candidate must have a solid foundation and demonstrable experience in transport, logistics or distribution. You will impress with your strong understanding of “Operators licence” requirements. Setting the standard for team performance, you will be a strong people manager who likes to motivate others to get the job done.

You may have experience of the following: 

  • Transport Manager
  • Warehouse Manager
  • Operations Manager
  • FMCG 
  • Innovation both in operating and cost control
  • CPC Management qualification or similar
  • Induction & manual handling training
  • Depot Management/Depot Manager  

What we offer:

We offer an excellent package which includes:

  • Competitive Salary
  • 26 days annual leave + bank holidays (& option to buy another week)
  • Contributory Pension Scheme
  • Private healthcare cover
  • Life assurance, plus access to staff sales, childcare vouchers and a cycle to work scheme.

Furthermore, excellent training and support will be given to candidates that join us, with great opportunity for future development in our company.

How To Apply

http://www.jobs.net/jobs/matthewclark/en-gb/job/United-Kingdom/Operations-Manager/J3H5QM65V0H8F5P191W/

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