Retail Assistant (Wine Jobs: Wine Retail & Sommelier)

Part Time

  Eden Mill

  St Andrews, England

The Retail department run our tours, shops, and events. They're our Storytellers – they take our guests on a journey. As a Retail Assistant (Part-Time), you'll be part of the central team running our award-winning distillery and brewery tour experiences.
Who are Eden Mill?
Our Retail Assistants host our beer, whisky, and gin tour experiences. You take groups of guests on a journey (metaphorical and actual) through Eden Mill, and make our direct-to-public sales.
What's in a day?
  • Welcoming guests to your base site, answering questions about our products, and taking sales
  • Guide our daily tours (10–20 people each) to provide an interesting, immersive, knowledgeable tour of our site and an introduction to our products
  • Troubleshooting emergencies and liaising with other departments
  • Working off-site at pop-ups
What sort of hours will I work?
You’ll work 1 or 2 days out of 7 (around 8–17 hours a week). Weekends are among our busiest days, so availability on Saturday and Sunday is required. For legal reasons, you must be aged 18+ to work in this role.
What qualifications do I need?
None over a good basic education (fluency in English, normal arithmetic abilities, and normal ICT abilities). Multiple languages or experience in a previous visitor engagement or public-facing role would be a bonus. But more important is your confidence, ability to learn, and work ethic. We'd also love if you have a full driving licence and a vehicle.
Who would it suit?
You'll be in the public eye (taking tours) and occasionally have to deal with guest difficulties, so the one thing you can't be is shy. However, if you like people and have a flair for communication and initiative, you'll make a great addition to the team.
What sort of salary can I expect?
You'll join at an equal rate to your colleagues, on £7.45 per hour; a departmental pay review is due later in Summer 2017.
Where can I go from here?
If you've got what it takes, we have a variety of other roles within Eden Mill, and we advertise all vacancies internally where possible. We also support you with further training and qualifications relevant to your role.

How To Apply

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