Operations Manager (Wine Jobs: Management & Administration)

Full Time

  Majestic Wine

  London, England

Job Description

Majestic Wine are the UK’s largest wine specialist with over 200 stores in the UK as well as megastores in France and a very significant online presence.

We are looking to recruit an Operations Manager to lead the Kings Cross Operations team with the aim of delivering exceptional service to our London based Commercial (on-trade) customers.

The role will be responsible and accountable for the overall inventory management and delivery fulfilment to the London based Commercial accounts which have a combined turnover of £16m, whilst ensuring the safe and efficient running of the Kings Cross depot.

Reporting to the Head of Logistics this is the perfect role for a proven leader who is driven, ambitious and can lead and deliver change. We are looking for applicants with a strong desire to work within a Logistics operation and who are able to manage the picking process within a large warehouse.

Main responsibilities

  • Provide effective leadership, motivate, recruit, train and develop all employees in the   inventory, warehouse and driver teams.
  • Manage stock availability targets and ensure costs in line with budget.
  • Control all aspects of the warehouse, prioritising workload, looking to improve operational productivity including capability, resource planning and ensure all operations satisfy performance targets.
  • Ensure all required records of attendance and absence are recorded to ensure accurate payment of wages.
  • Ensure the King’s Cross depot, equipment and stock are maintained in a manner to ensure safety and security of employees, goods and property.
  • Lead and manage Inventory team with 1 Inventory Manager and 1 Assistant
  • Inventory management - working to stock holding budget and ensuring availability.
  • Work with Supply Chain and Commercial Support Centre teams
  • Work with suppliers to manage stock delivered directly into the Kings Cross depot
  • Maintain shrinkage within budget
  • Lead and manage the Warehouse and Driver teams including 1 Warehouse Team Leader,  3 Warehouse Operatives and 7 Drivers
  • Management of vehicle fleet
  • Manage route scheduling ensuring on time and in full fulfilment
  • Management of peak staffing budget and bonus
  • Manage the picking and despatch of all orders within delivery deadlines
  • Work alongside two London Sales Managers
  • Manage relationship between Sales and Operations team with a customer focus
  • Responsible for ensuring established systems and procedures are followed and work

What we are looking for

  • Effective communicator, self motivated, attention to detail, ability to drive improvements in warehouse and delivery efficiency and standards.
  • Ability to analyse and manipulate data.
  • A proven track record of managing successful teams. Have knowledge of Health and Safety and employment legislation.
  • Have the ability to build and develop strong working relationships with a variety of departments within the business.
  • Enthusiasm and energy to continually challenge and improve work processes
  • Evidence of people and team development and continuous improvement success
  • Exceptional organisation and time management skills. You get stuff done.
  • Ability to identify, introduce, monitor and manage employee performance KPI’s
  • Computer literate (Excel/Word/Microsoft Office)

Location: Kings Cross, London

Reporting to: Head of Logistics

Direct Reports: 11

Salary: DoE but generous

Benefits: Contributory pension, eligibility for free shares and bonuses, 20% staff discount, 33 days holiday (including public and bank holidays).

How To Apply

To apply please send your CV and a covering letter, explaining why you are the right person for the role, to [email protected]

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