Assistant Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Elior

  London, England

As Assistant Manager you will be responsible for sustained growth of turnover and net operating profits by efficient management of the function on site. Responsible for managing a team and developing client relationships to deliver solutions and quality service in line with business objectives and company standards to achieve and maximise set targets. 

KEY TASKS & RESPONSIBILITIES

As Assistant Manager you will be

  • Proactive management of team. Responsible for recruiting, supporting, training and developing team in order to deliver an efficient, high quality service to Elior UK, customers and clients.
  • Responsible for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to ensure operational excellence.
  • Accountable for ensuring that all aspects of the Elior eXperience are communicated and embedded within the team supporting the service champion as appropriate.
  • Responsible for maintaining, ordering and controlling stocks within budget.
  • Responsible for design of service/event (Inc. Menu planning) within specified budgets ensuring high standards of food and beverage presentation and portion control/quality.
  • Responsible for creating a platform for financial growth through cost control and culinary excellence.
  • Ensuring operation activities meet requirements in respect of COSHH, Food Safety, H&S, legal requirements, environmental policies and duty of care to customers and employees. 

KNOWLEDGE AND SKILLS

As Assistant Manager for Elior we look for …

  • A passion for service: Warm, friendly and genuine with excellent all round communication skills.
  • A performance driven leadership approach: Creates a culture of results within a high pressure environment through inspirational leadership.
  • Taking the initiative: Takes responsibility, is committed to achieving growth by creating a culture of innovation, adaptability and challenging the norm.
  • Respecting commitments: Able to effectively listen, establishing trust and ensuring contractual compliance through exemplary leadership.

EXPERIENCE AND QUALIFICATIONS

As Assistant Manager we look for …

  • Experience in a similar role
  • Proven management experience
  • Knowledge of wine, spirits and food
  • Strong written and spoken English
  • Good Computer skills
  • Likes working with the general public
  • Health and Safety and Food Safety Level 2
  • Bar experience

CORE VALUES AND BEHAVIOURS

Because we believe that the whole experience matters at Elior we look for someone who shares the same values:

  • Employee Recognition: recognise and value the contribution of others.
  • Loyalty to our client/customer satisfaction: warm, friendly and genuine with ability to build trust and loyalty.
  • Innovation: actively seek to improve ways of working and offer suggestions.
  • Operational Excellence: committed to achieving results through demonstrating a “can-do” attitude.
  • Responsibility: takes personal responsibility to ensure all Elior ways of working are adhered to. 

Hours

Monday to Friday. 45 Hours a week.

Closing Date

21st August, 2017

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