Fine Wine Sales Administrator (Wine Jobs: Management & Administration)

  Davy's Wine Merchants Ltd (http://www.davywine.co.uk)

  Greenwich, London, England

FINE WINE SALES ADMINISTRATOR

Founded in 1870, Davy’s Wine Merchants is an importer, wholesaler and retailer.  Our fine wine sales are growing rapidly and we are seeking a senior, experienced fine wine Sales Administrator with a minimum of 2 years’ experience in a dedicated fine wine merchant.  Reporting to the Fine Wine Sales Manager, this is a key role, requiring excellent customer service skills and significant expertise in all areas of fine wine administration, including ongoing development of company systems to take the business forward.

Key duties

·         Fine wine order processing (Ex-cellar, IB & DP) and administration for private and trade customers

·         Responding to availability enquiries from private and trade customers

·         Working with the Fine Wine Sales Manager to create fine wine offers of IB and XC wines, drafting weekly e-shots

·         Update blogs, wine news, market analysis and contribute to social media feeds

·         Assist with providing fine wine content and product information for the website

·         Fine Wine List maintenance (various media) with daily updates, publishing to website

·         Maintain Fine Wine sales order dashboard and Cellar Plan customer dashboard

·         Monthly transfers and annual statements, updating customers on balances as required

·         Drinking recommendations to private reserve customers

·         Preparation of valuations for purchase / sale of customer wines on Liv-Ex

·         Administer annual storage statements and admin of customer storage accounts

·         Compile tasting sheets for and attend company fine wine tastings and occasional dinners

·         Coordinate fine wine meetings, creating agendas and minutes

 

Key Skills/Qualifications

Exemplary attention to detail

Demonstrable experience in developing administrative systems within a comparable organisation

Advanced skills with Microsoft Navision (or similar software e.g. Vintner, Maginus), minimum 2 years

Experience (2 years +) Sales support in a traditional wine merchant                                                                 

Advanced skills with MS Office (Word, Excel), including advanced spread sheet design

Experience with CRM / database management and creating mail shots

Experience with maintaining Wine Searcher Listings and Liv-Ex data feeds

WSET Level 3 or equivalent, with excellent fine wine knowledge, confident wine communicator

Excellent standard of literacy, accuracy and grammar in all written communication

Salary: From £29k, commensurate with experience, plus performance related bonus scheme, a generous team discount scheme and other benefits

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