Wedding and Trade Coordinator (Wine Jobs: Management & Administration)

Full Time

  Laithwaite's Wine

  Bristol, England

Overall Job Purpose

Provide exceptional levels of customer service to all customers, providing them with guidance on selecting a wine as well as pleasant and efficient assistance. Maximise sales revenue in person and on the telephone by up-selling, adding on and using targeted, personal recommendations. Ensuring you understand that you and your shop represent Averys as a company and both are always presented to the highest standards.

Key Responsibilities

 Maximise sales revenue through up selling and sales for tasting

events.

 Complete Telesales targets achieving 1 to 4 sales ratio

 Play a part in the shop achieving monthly and weekly sales

targets

 Exceed the customer’s expectations by ascertaining their needs

using; open questions, using their purchase history, building

relationships, offering tastings from the table and actively

listening.

 Achieve acceptable levels of wine knowledge to assist the

customer with all needs. Build towards taking the WSET higher

certificate.

 Maintain efficient and effective working practices within the store.

Helping to create a positive and motivated team atmosphere.

 Where possible your target is to deal with 30 customers in

person (where footfall allows) and 20 – 30 telephone contacts

per day.

 The store is a busy retail environment and you will generally be

required to be on your feet for the majority of the day. You will

be located in the store at all times. There will be a constant

interaction with both customers and colleagues. There is a team

atmosphere where everybody should ‘pitch in’.

 The role includes replenishing stock and carrying customer’s

orders out to their cars.

 Support the retail business manager in growing trade sales and

margin.

 Host stands at booked Wedding Fairs.

 Be the main point of contact for all wedding enquiries and

tastings.

 Be the main point of contact in store for all trade customers and

wedding customers at the point of order.

 Be the main point of contact to liaise with merchandising team to

keep key lines in stock. 

 

How To Apply

https://www.laithwaites.co.uk/jsp/content.jsp?pg=submitcv

Wine & Restaurant Jobs in the UK. Looking for a job or hiring new employees in the wine & restaurant industries? Wine Jobs England - The job site for wine & hospitality employment throughout the United Kingdom. Find job ads for careers in the wine industry, from winemaking to wine sales jobs.

Wine & Restaurant Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your restaurant and wine industry job openings on winejobsengland.co.uk.

Job Seekers - Looking for a job in the wine & restaurant industries? Employers are always looking for talented, energetic people. Find jobs in restaurant and wine including winery jobs, wine sales reps, winemakers, Sommelier jobs, chef jobs, management jobs and more. Sign up for our free email alert service when new Wine & Restaurant jobs are posted we'll send you an email.