Events Assistant (Wine Jobs: Management & Administration)

  Averys Wine Merchant Limited

  Bristol, England

Job Description:

Averys of Bristol Wine Merchants are looking to recruit an Events Assistant to join the team based in Bristol. The role on offer is a permanent full time position, looking to start on the 1st July 2017

The successful candidate will be able to demonstrate previous experience in a similar role and will be looking to take the next step. Knowledge of marketing channels and experience of selling tickets would also be advantageous as is good social media skills.

Overall job purpose:

To be part of a small, fun team dedicated to providing exceptional customer service for wine events.

To take responsibility for the expansion of private hires over the weekend, as well as pre-event customer experience and supporting the team in delivering wine events.

Key Responsibilities:

• To source and secure new business through both private and public events in the cellars with a focus on weekends
• To lead and project manage specific events to include full end to end management, venue liaison, event planning, budgeting, marketing and promotional material design and production, logistics, supplier management, ticket sales, event marketing, on-site event management post event analysis and reconciliation.
• To undertake marketing tasks to promote ticket sales for the events programme including all social media. Be responsible for marketing events to specific target audiences to achieve ticket and product sales targets. This will involve preparing e-mail marketing, data requests, writing and uploading and maintaining web copy. Sourcing and evaluation of new marketing outlets will also be required to maximise ticket sales.
• To be present at events to setup, greet customers and producers. To ensure smooth running of all aspects of the event and oversee pack down. To be the face of the company at events.
• Writing, preparing and mailing of ticket / purchase confirmations as well as marketing letters for all events on the team’s calendar.
• To handle customer enquiries for all events, ensuring event manager is aware of any issues / problems as they arise.
• To ensure the web and intranet presence of the events team is up to date and accurate. Place events on the website and social media sites.
• To collate feedback received at events ready to inform future strategy and implementation.
• Create customer tasting booklets and other printed materials needed for events. Also to copy check brochures, order forms, e-mails etc. prior to being printed and sent out.
• Support in tracking ticket sales and measuring the profitability of wine events effectively, including invoicing and other financial tasks.
• Aid in sourcing and researching venues and materials needed to run events programme.
• Plus any other administrative tasks needed to support the team.

Required skills / experience:

• Computer literate with good Microsoft Office skills particularly Word, Excel and PowerPoint
• Previous knowledge of marketing channels and routes to market for selling event tickets
• Good social media skills including: operation of Facebook and Twitter.
• Wine knowledge is essential. WSET Advanced level is preferred

Personal Qualities:

• Works well in a team, and as an individual
• Organised and efficient with excellent attention to detail and numeric skills
• Enthusiasm, energy and dedication needed to support event managers to deliver successful and special events
• Excellent written and verbal communication skills
• Ability to prioritise workload coupled with good time management skills
• Proactive with a flexible attitude, self motivated and able to cope with a demanding workload
• Provide clear thinking to streamline an effective pre event customer journey
• You will be required to work late hours and many Fridays and Saturdays
• Full clean driving licence

• Work Type:

  Full Time Permanent position

  Salary and Benefits:

  Competitive salary with excellent company benefits

• Deadline:

  19 May 2017

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